At Allexo, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect different types of information to provide you with a smooth shopping experience:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Order Information: Products purchased, order history, and transaction details.
• Payment Information: Securely processed via third-party payment providers (we do not store card details).
• Device Information: IP address, browser type, and device usage data.

2. How We Use Your Information

Your information is used strictly for business and service improvement purposes:

• To process and deliver your orders
• To provide order updates and tracking information
• To offer customer support and respond to inquiries
• To improve website performance and user experience
• To prevent fraud, abuse, or unauthorized transactions

3. Data Protection & Security

We implement industry-standard security measures to protect your personal data. While we take strong precautions, no online platform can guarantee 100% security.

• Encrypted payment processing through trusted gateways
• Restricted access to customer data
• Regular monitoring for suspicious activity

4. Third-Party Services

We may use third-party services to operate our store efficiently. These may include:

• Payment processors
• Shipping and fulfillment partners
• Analytics tools (e.g., traffic and performance tracking)

These third parties only access the data required to perform their specific tasks and are obligated to keep it secure.

5. Cookies Policy

Our website uses cookies to improve browsing experience and analyze website traffic.

• Remember user preferences
• Improve website performance
• Track user behavior for analytics

You can disable cookies anytime through your browser settings, but some features may not function properly.

6. Your Rights

You have full rights over your personal data. You may request:

• Access to your stored data
• Correction of incorrect information
• Deletion of your personal data

To exercise these rights, please contact our support team via the contact page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please reach out through our website contact form.